In an effort to extend its services to the public, the Ministry of Human Resources and Emiratisation (MoHRE) has launched a fleet of ministry vehicles called ‘Tawseel’ to offer services straight to the customer’s residence.
The initiative is part of the new government model launched by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to provide on-demand government services through the use of mobile technology, similar to that of what Uber employs, according to an official tweet.
وضمن الاجتماعات السنوية دشنت وأخي محمد بن زايد نموذجا حكوميا جديدا … خدمات حكومية تحت الطلب تصل للمتعامل أينما كان .. وتستخدم التكنولوجيا .. وتوظف رواد اعمال حرة لتقديمها … نموذج يحاكي شركة أوبر في سرعة الطلب والوصول للمتعامل أينما كان بسيارات تمثل مراكز خدمة حكومية متنقلة pic.twitter.com/OTRPivGlGd
— HH Sheikh Mohammed (@HHShkMohd) November 28, 2018
‘Tawseel’ Brings Ministry Services Straight to your Doorstep
HH Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, together with His Highness Sheikh Mohamed bin Zayed Al Nahyan, Crown Prince of Abu Dhabi and Deputy Supreme Commander of the UAE Armed Forces, personally inspected the vehicle on the sidelines of the second Government Annual Meetings.
The vehicle is fully equipped with the latest smart technology to offer a handful of government services to citizens who may have need for them.
As per HH Sheikh Mohammed, the use of digital tools in the design and delivery of government services plays an important role in positioning the UAE among the most progressive and advanced governments in the world.
The UAE Prime Minister continued to explain that the government is on a continuous journey towards the improvement and delivery of services through the use of digital tools and technologies to provide the best and most relevant services in the field of governance.
The launch of the new initiative is among the many results of unifying government efforts towards achieving sustainable development. The initiative also underscores the UAE government’s sustainable development practices, which highlight innovative service models and community-centred initiatives.