Home Dubai Soon, Access Government Services Using UAE PASS

Soon, Access Government Services Using UAE PASS

The UAE government has announced its decision through Smart Dubai to mandate the UAE PASS as the only digital identity to be used by citizens and residents to access government services in Dubai.

Work is still ongoing when it comes to the implementation of the UAE PASS in both local and federal systems across the country, which will address several challenges in government operations, such as the absence of a digital signature mechanism and the multiplicity of login information to services’ platforms.

Soon, Access Gov't Services Using UAE PASS
Credits: Freepik

UAE to Consolidate Services Offered Under UAE PASS

Under the initiative of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE, and Ruler of Dubai, Smart Dubai had put in motion an initiative called ‘The Digital Future,’ developed as part of its 100-day plan for the ‘Government Development Track’ – one of the six tracks announced by the Dubai Council, which was inaugurated at the beginning of 2020, as shared in a report by the Gulf News.

The initiative aims to streamline the rate of adoption of UAE PASS by citizens and residents, which will lay the foundations for a digital future across the government and private sectors.

In line with this, the Strategic Affairs Council had adopted the UAE PASS policy in the Emirate of Dubai as of May 1, 2020, as one of the Dubai Councils’ initiatives.

This development comes from the system’s potential to drive development across the government service ecosystem; enhance communication between local and federal entities on one hand, and the private sector on the other, and grant citizens and residents access to government and private-sector services.

With the UAE PASS, residents and citizens will no longer have to physically visit customer service centers and submit paper identification documents.

The UAE PASS will provide an authorized digital ID through smartphones, and includes a digital signature feature allowing users to sign official documents. Users can access more than 5,000 government services by using a single username and password.

Smart Dubai’s primary objective in launching the Digital Future initiative is to save time and effort for individuals in the city, helping them lead happier lives.

Also, through this initiative, Smart Dubai seeks to keep up with technological advancements, support the emirate’s digital transformation, and drive the transition towards a digital government.

With the UAE PASS’ digital signature feature and its ability to provide access to countless government services with a single set of login credentials, the digital ID provides an added layer of trust to digital government transactions.

More than 200,000 individuals in Dubai have already adopted the new service to date.   

According to Dr. Aisha Bint Butti Bin Bishr, Director General of Smart Dubai, the Strategic Affairs Council’s decision to mandate the use of UAE PASS by all individuals and government entities in Dubai will considerably accelerate its adoption across the entire Dubai community and promote its use for various transactions in the UAE.

Dr. Aisha shared: “The project demonstrates the effectiveness of collaboration between government entities across the country, and its ability to create innovative tools that drive the transition towards fully automated smart systems.”

ALSO READ: A Visit to the “World’s First Smart Park” in Dubai


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