Top officials from the Dubai Police met with various leaders from the Filipino community led by Consul General Paul Raymund Cortes to address relevant issues ranging from drugs to abandoned babies.
The Dubai officials, led by Col. Mohammad Akeel Ahli, Dubai Police Deputy director for Research and Investigation, briefed around 50 participants regarding the various programs available for the community. The event was aimed to keep Filipinos in Dubai and Northern Emirates abreast on UAE rules and regulations on road safety, drugs, and cybercrime, including UAE programs and initiatives to combat human trafficking, among others.
Dubai Authorities Hold Town Meeting with Filipino Community
Some of the important points discussed at the meeting were the Smart Police Stations (SPS) as well as the 901 hotline through which residents can report suspicious incidents happening in the community that could result in solving crimes.
The Dubai Smart Police Station is the first smart police station that does not rely on any form of human interaction with any human. The smart facility offers 27 smart key services available in 6 different languages such as for reporting crimes and traffic incidents and for other community services. The smart police station shows us the future of policing around the world.
According to officials, the most important service the SPS offers is allowing citizens to report crime virtually. The station features private rooms where a person reporting a crime enters a video call with multilingual police officers. After gathering all the necessary details, the police officer forwards paperwork to the victim to allow them to follow and perform the procedure online.
According to officials at the Dubai Police, “Police officers are 100% behind the vision of the Commander-in-Chief of Dubai Police to reach the aim of the Ruler of Dubai for the Dubai government to completely paperless and ‘smart’ by 2021”.
Here is a video about the Dubai Smart Police Station shared by DTMCentre on YouTube:
The SPS is part of Dubai Police’s strategy to become a “smarter” service and make Dubai the safest city in the world, which can be achieved through the following:
- Deployment of new autonomous miniature patrol cars. These vehicles feature facial recognition cameras, live video broadcasting to dispatch centers and drone capabilities.
- Introduction of the Dubai Police’s new robot cops which allow citizens to report crime, pay traffic fines, or chat with the officer in Arabic or English.
Furthermore, the Dubai Police also reiterated the importance and the use of the 901 hotline of the Dubai Police, which is primarily intended for non-emergency calls. The toll-free number, 901, which was launched in October 2010 was primarily intended to divert non-urgent calls from the emergency number, 999, and to limit its misuse.
The 901 call centres operate ‘round-the-clock to answer public enquiries whether they be related to Dubai Police or general information in Dubai, and they also receive suggestions and complaints from the public.