The UAE’s Ministerial Development Council (MDC) has laid down its plan to reduce 50 percent of federal government service centers and convert them into digital platforms within two years.
In line with this, the UAE government has steadily been working on its digital facilities, and most of these are at the initial levels of the Gartner Digital Government Maturity Model 2.0. The focus in recent years has been more towards adopting emerging technologies such as AI, Blockchain, IoT, etc.
Soon, 59 UAE Government Services to be Shut Down and Converted into Digital Platforms
The suggested plan will be rolled out in several phases. The first of which, aims to tackle a total of 282 service centers. Out of these, 59 centers will be closed during the first quarter of 2021, the Khaleej Times reported.
Meanwhile, the remaining service centers will be closed between 2021 and 2022 in such a way that this will not affect the delivery of services.
The announcement was made during a meeting with the His Highness Sheikh Mansour bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Presidential Affairs.
Meanwhile, the digital transformation strategy was created based on a comprehensive evaluation that considers the geographical distribution of the centers, capacity, level of demand, quality of digital transformation, and financial impact.