Gov’t to Employ Face ID to Register Customers Under ‘UAE Pass’ App

The UAE government has announced that it will soon biometric face recognition (facial ID) to register customers in the “UAE Pass” application, as part of its plan to launch the first safe digital national ID for citizens and residents.

Facial ID is a smart technology that the government aims to employ in various sectors, to benefit from its advantages and enhance public and private sector services.

Gov’t to Employ Face ID to Register Customers under 'UAE Pass' App
Image used for illustration purposes only.

Soon, Customers will be Registered Under ‘UAE Pass’ App Using Facial ID Technology

The “UAE Pass” app is the first national digital signature and identity solution that allows users to identify themselves with government service providers across the Emirates through smartphone-based authentication, WAM reported.

It also allows users to digitally sign documents with a high level of security. The app meets the UAE government’s goals of achieving digital transformation and eliminating paper transactions.

In line with this, the UAE government is now among those that lead the world’s governments in adopting biometric facial recognition technology, making life easier for community members and providing them with an easy, fast and efficient customer experience, enabling them to access services.

For his part, Mohamed Bin Taliah, Head of Government Services of the UAE Government, said that the adoption of advanced proactive concepts, tools and services that make life easier for all segments of the community reflects the sustainable approach of the UAE government and embodies the directives His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai, to adopt services that exceed customer expectations.

Meanwhile, Hamad Obaid Al Mansoori, Head of the UAE Digital Government and Director-General of the Telecommunications Regulatory Authority and Digital Government, noted that the use of facial recognition technology in the digital ID application registration process is a key step towards the implementation of emerging technologies based on artificial intelligence (AI), to establish a digital lifestyle in the UAE. He also praised the efforts of the project teams.

With the use of biometric facial recognition in the digital ID application, a verified account can be created in less than five minutes without the need to visit government service centers. Before, the registration process took 20 minutes and registrants had to visit government service centers.

The application allows customers to securely access all government and semi-government websites and applications and benefit from over 6,000 services provided by multiple of 130 governments, quasi-governmental and local authorities.

Currently, the number of people registered in the UAE Pass app exceeds 1.38 million, including 628,000 people with verified accounts.

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